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History: Niagara Mobility Ltd. was founded in November 2004 with a focus on meeting the needs of local communities. The company has opened 2 locations, in Niagara Falls & Fonthill and has launched a rental program serving the Niagara Region.
Purpose: The Company's purpose of operation is to fully assess for and provide customers with high quality mobility equipment i.e.; walkers, wheelchairs, scooters, power wheelchairs and other associated medical equipment that meet their total needs, and to provide service with superior expertise to maintain their equipment in good, safe working order.
Concept: The mobility equipment industry has throughout it's history been a balance between meeting the unique mobility needs of each individual client and obtaining the funding needed to obtain the required equipment. The concept of opening Niagara Mobility came from joining the ideas of an Occupatioanal Therapist experienced in the prescription and dispensing of mobility equipment as well as an extensive knowledge of the funding sources available to prospective clients, with the technical expertise of a Service Technician in the area of mobility equipment. The idea of seeing a client from concept to delivery of equipment and beyond, to have a lifetime relationship with the client, where the same team are involved with the process from start to finish and provide ongoing customer care has become one of our unique attributes. We know the customer's story and are an active participant in it every step of the way
Mission Statement: Niagara Mobility Home Health Care provides customized mobility equipment solutions to enable the disabled or elderly individual attain and maintain mobility and independence in their own home environment. We offer superior customer service in all stages of our relationship with a client from assessment to after sales service with our highly trained and professional staff, always remembering that each customer satisfied is a future referral source for our developing company
Management Profiles: Helen Teagle-President Helen is a registered Occupational Therapist with 22 years experience in the mobility industry both as a prescriber of product and in the dispensing of it. She has held several management posistions in her previous employment situations and has throughout her career been involved in the development of new programs and services
Glen Coles-Vice President Glen has a background within the steel industry and has held supervisory positions within that scope of expertise. He made a career changeing decision 7 years ago to become involved with the mobility industry. With Helen the concept of Niagara Mobility was developed with the focus on involvement from the client from start to finish ensuring good quality service and most importantly client satisfaction and customer loyalty.
Kevin McClemont-Head Service Technician Kevin is a licenced mechanic with a 23 year background, he also has for 12 years prior to working for Niagara Mobility worked with the elderly and disabled population on the installation of vehicle lifts, hand controls for vehicles and home modifications, such as stair and porch lifts
We provide:
• Free written estimates for on-going repairs and maintenance
• Service by certified technicians
• Support for claims for funding
• Solutions to suit your needs and budget
We offer a rental program that provides:
• Mobility equipment that is clean, safe and reliable
• Rentals of various equipment before deciding to order or purchase it
• Solutions to meet your individual needs or lifestyle
Home Health Care The Way It Should Be... Personal & Professional
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